Hello,
I have a problem and I don’t know if it’s normal behavior for Indico.
I have an event and I specified that people can modify their registration until the date of modification. But when someone clicks the link in the mail they receive after their registration, it opens the page of registration as if they haven’t done it yet (the page where they have to enter information), but when they validate, again, it tells them that they are already registered. After investigation, I noticed that if we are already logged in on Indico with an account before clicking that link, we are sent to the right page which contains our inscription information. The problem is that people without indico account can’t visualize or modify their inscription information.
thank you already for your help.
If it can help, I’m currently using Indico 3.3.8
The link with the token in the email should always let you view/modify that particular registration. You can actually check the token as a manager yourself when viewing the registration in the management area and e.g. compare it with the one in the email.
If they are different, it could be a case of a manager having deleted the registration and the user then having registered again - in that case they of course get a new token.
The problem is that the link don’t refere to a particular registration but to the global registrations of the event.
That’s why I observed the behavior that I described earlier.
Ah you are right, we only send the token if you are not logged in or the registration is not linked to the currently logged-in user. I somehow thought we always include it… but it looks like we only do that when a manager sends an email to a registrant.
So the way it works:
- If you were logged in while registering, you need to be logged in to view your details since you do not have the token
- Otherwise the link is sufficient
TBH we might change this at some point since it doesn’t seem very logical to include the token only in some cases…
Oh okay I see, I tried to register while not being logged in and I actually got the token.
Oki then Thanks for your help, and yeah, you shoul probably change that 
