Unexpected Exception occurred at indico.lip.pt: Impossible to compile

Hi,
In my instance of INDICO i got email errors from logger lots of times everyday!
I’ve checked a similar thread here, but the suggestion about inodes doesn’t apply to me.

here is an example of the logger email i receive, any suggestions?

===================================================================
2018-07-16 15:18:40,823  92eaf559ca3642cd  indico.flask - ERROR errors.py:107 -- Impossible to compile '/opt/indico/tmp/indico-texgen-_NPm0C/single_doc.tpl.tex'. Read '/opt/indico/tmp/indico-texgen-_NPm0C/output.log' for details

Traceback (most recent call last):
  File "/opt/indico/.venv/lib/python2.7/site-packages/flask/app.py", line 1612, in full_dispatch_request
    rv = self.dispatch_request()
  File "/opt/indico/.venv/lib/python2.7/site-packages/flask/app.py", line 1598, in dispatch_request
    return self.view_functions[rule.endpoint](**req.view_args)
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/flask/util.py", line 114, in wrapper
    return obj().process()
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/rh.py", line 289, in process
    res = self._do_process()
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/modules/events/controllers/base.py", line 63, in _do_process
    return RHEventBase._do_process(self)
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/rh.py", line 259, in _do_process
    rv = self._process()
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/modules/events/contributions/controllers/display.py", line 189, in _process
    return send_file('contribution.pdf', pdf.generate(), 'application/pdf')
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/legacy/pdfinterface/base.py", line 683, in generate
    pdffile = latex.run(self._tpl_filename, **self._args)
  File "/opt/indico/.venv/lib/python2.7/site-packages/indico/legacy/pdfinterface/base.py", line 749, in run
    raise LaTeXRuntimeException(source_filename, log_filename)
LaTeXRuntimeException: LaTeX compilation of /opt/indico/tmp/indico-texgen-_NPm0C/single_doc.tpl.tex failed

{u'data': {u'get': {},
           u'headers': {'Accept': u'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8',
                        'Accept-Encoding': u'gzip,deflate,br',
                        'Connection': u'keep-alive',
                        'From': u'googlebot(at)googlebot.com',
                        'Host': u'indico.lip.pt',
                        'User-Agent': u'Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)'},
           u'json': None,
           u'post': {},
           u'url': {'confId': u'359', 'contrib_id': 857}},
 u'endpoint': u'contributions.export_pdf',
 u'id': '92eaf559ca3642cd',
 u'ip': '66.249.76.90',
 u'method': 'GET',
 u'referrer': None,
 u'rh': 'RHContributionExportToPDF',
 u'time': '2018-07-16T15:18:40.836400',
 u'url': u'https://indico.lip.pt/event/359/contributions/857/contribution.pdf',
 u'user': None,
 u'user_agent': u'Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)'}
===================================================================

Hi, this means the contribution contains invalid LaTeX which results in the PDF generation failing (assuming PDF generation works in general).

You can either check the contents of that contribution and fix it (the log file mentioned in the exception may help you figure out what’s wrong with it) or simply disable error emails by removing the email handler from the indico logger in /opt/indico/etc/logging.yaml.

In case it fails for all contributions, it might also mean that PDF generation generally doesn’t work on your server. Check if xelatex is available.

Hi,

Sorry for only get back to this topic, but i’ve installed

  • texlive-base-2012-38.20130427_r30134.el7.noarch
  • texlive-xetex-bin-svn26912.0-38.20130427_r30134.el7.x86_64

I’ve run the command
#fmtutil-sys --all

And at the log file with error was empty and after the intallation now i have the code

This is XeTeX, Version 3.1415926-2.5-0.9999.3 (TeX Live 2013)
I can’t find the format file `xelatex.fmt’!

I’ve googled but no luck with the answers, do you have any ideia?

After some changes I get some more details in the error log file:

This is XeTeX, Version 3.1415926-2.5-0.9999.3 (TeX Live 2013)
entering extended mode
(/opt/indico/tmp/indico-texgen-WlXani/book_of_abstracts.tpl.tex
LaTeX2e <2011/06/27>
Babel <v3.8m> and hyphenation patterns for english, dumylang, nohyphenation, lo
aded.
(/usr/share/texlive/texmf-dist/tex/latex/base/book.cls
Document Class: book 2007/10/19 v1.4h Standard LaTeX document class
(/usr/share/texlive/texmf-dist/tex/latex/base/bk11.clo))
(/usr/share/texlive/texmf-dist/tex/latex/geometry/geometry.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/keyval.sty)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/ifpdf.sty)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/ifvtex.sty)
(/usr/share/texlive/texmf-dist/tex/generic/ifxetex/ifxetex.sty))
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/hyperref.sty
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/hobsub-hyperref.sty
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/hobsub-generic.sty))
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/auxhook.sty)
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/kvoptions.sty)
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/pd1enc.def)
(/usr/share/texlive/texmf-dist/tex/latex/latexconfig/hyperref.cfg)
(/usr/share/texlive/texmf-dist/tex/latex/url/url.sty))

Package hyperref Message: Driver (autodetected): hxetex.

(/usr/share/texlive/texmf-dist/tex/latex/hyperref/hxetex.def
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/puenc.def)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/stringenc.sty)
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/rerunfilecheck.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsfonts/amssymb.sty
(/usr/share/texlive/texmf-dist/tex/latex/amsfonts/amsfonts.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsmath.sty
For additional information on amsmath, use the `?' option.
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amstext.sty
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsgen.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsbsy.sty)
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsopn.sty))
(/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/expl3.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3names.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3bootstrap.sty))
(/usr/share/texlive/texmf-dist/tex/latex/etex-pkg/etex.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3basics.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3expan.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3tl.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3seq.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3int.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3quark.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3prg.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3clist.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3token.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3prop.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3msg.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3file.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3skip.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3keys.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3fp.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3box.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3coffins.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3color.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3luatex.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3candidates.sty))
(/usr/share/texlive/texmf-dist/tex/latex/l3packages/xparse/xparse.sty)
(/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec-patches.sty
(/usr/share/texlive/texmf-dist/tex/latex/base/fixltx2e.sty)
*************************************************
* LaTeX warning: "xparse/redefine-command"
* 
* Redefining document command \oldstylenums with arg. spec. 'm' on line 128.
*************************************************
) (/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec-xetex.sty
(/usr/share/texlive/texmf-dist/tex/latex/base/fontenc.sty

! Package fontenc Error: Encoding file `eu1enc.def' not found.
(fontenc)                You might have misspelt the name of the encoding.

See the fontenc package documentation for explanation.
Type  H <return>  for immediate help.
 ...                                              
                                                  
l.99 \ProcessOptions*
                     

! LaTeX Error: Encoding scheme `EU1' unknown.

See the LaTeX manual or LaTeX Companion for explanation.
Type  H <return>  for immediate help.
 ...                                              
                                                  
l.100 \fontencoding\encodingdefault
                                   \selectfont
) (/usr/share/texlive/texmf-dist/tex/xelatex/xunicode/xunicode.sty
(/usr/share/texlive/texmf-dist/tex/latex/tipa/t3enc.def
(/usr/share/texlive/texmf-dist/tex/latex/lm/ot1lmss.fd))
(/usr/share/texlive/texmf-dist/tex/latex/graphics/graphicx.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/graphics.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/trig.sty)
(/usr/share/texlive/texmf-dist/tex/latex/latexconfig/graphics.cfg)

! LaTeX Error: File `xetex.def' not found.

Type X to quit or <RETURN> to proceed,
or enter new name. (Default extension: def)

Enter file name: 
! Emergency stop.
<read *> 
         
l.92 ...ed{ver@\Gin@driver}{\input{\Gin@driver}}{}
                                                  ^^M
No pages of output.
Transcript written on /opt/indico/tmp/indico-texgen-WlXani/book_of_abstracts.tp
l.log.
This is XeTeX, Version 3.1415926-2.5-0.9999.3 (TeX Live 2013)
entering extended mode
(/opt/indico/tmp/indico-texgen-WlXani/book_of_abstracts.tpl.tex
LaTeX2e <2011/06/27>
Babel <v3.8m> and hyphenation patterns for english, dumylang, nohyphenation, lo
aded.
(/usr/share/texlive/texmf-dist/tex/latex/base/book.cls
Document Class: book 2007/10/19 v1.4h Standard LaTeX document class
(/usr/share/texlive/texmf-dist/tex/latex/base/bk11.clo))
(/usr/share/texlive/texmf-dist/tex/latex/geometry/geometry.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/keyval.sty)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/ifpdf.sty)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/ifvtex.sty)
(/usr/share/texlive/texmf-dist/tex/generic/ifxetex/ifxetex.sty))
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/hyperref.sty
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/hobsub-hyperref.sty
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/hobsub-generic.sty))
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/auxhook.sty)
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/kvoptions.sty)
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/pd1enc.def)
(/usr/share/texlive/texmf-dist/tex/latex/latexconfig/hyperref.cfg)
(/usr/share/texlive/texmf-dist/tex/latex/url/url.sty))

Package hyperref Message: Driver (autodetected): hxetex.

(/usr/share/texlive/texmf-dist/tex/latex/hyperref/hxetex.def
(/usr/share/texlive/texmf-dist/tex/latex/hyperref/puenc.def)
(/usr/share/texlive/texmf-dist/tex/generic/oberdiek/stringenc.sty)
(/usr/share/texlive/texmf-dist/tex/latex/oberdiek/rerunfilecheck.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsfonts/amssymb.sty
(/usr/share/texlive/texmf-dist/tex/latex/amsfonts/amsfonts.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsmath.sty
For additional information on amsmath, use the `?' option.
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amstext.sty
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsgen.sty))
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsbsy.sty)
(/usr/share/texlive/texmf-dist/tex/latex/amsmath/amsopn.sty))
(/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/expl3.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3names.sty
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3bootstrap.sty))
(/usr/share/texlive/texmf-dist/tex/latex/etex-pkg/etex.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3basics.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3expan.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3tl.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3seq.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3int.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3quark.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3prg.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3clist.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3token.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3prop.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3msg.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3file.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3skip.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3keys.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3fp.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3box.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3coffins.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3color.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3luatex.sty)
(/usr/share/texlive/texmf-dist/tex/latex/l3kernel/l3candidates.sty))
(/usr/share/texlive/texmf-dist/tex/latex/l3packages/xparse/xparse.sty)
(/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec-patches.sty
(/usr/share/texlive/texmf-dist/tex/latex/base/fixltx2e.sty)
*************************************************
* LaTeX warning: "xparse/redefine-command"
* 
* Redefining document command \oldstylenums with arg. spec. 'm' on line 128.
*************************************************
) (/usr/share/texlive/texmf-dist/tex/latex/fontspec/fontspec-xetex.sty
(/usr/share/texlive/texmf-dist/tex/latex/base/fontenc.sty

! Package fontenc Error: Encoding file `eu1enc.def' not found.
(fontenc)                You might have misspelt the name of the encoding.

See the fontenc package documentation for explanation.
Type  H <return>  for immediate help.
 ...                                              
                                                  
l.99 \ProcessOptions*
                     

! LaTeX Error: Encoding scheme `EU1' unknown.

See the LaTeX manual or LaTeX Companion for explanation.
Type  H <return>  for immediate help.
 ...                                              
                                                  
l.100 \fontencoding\encodingdefault
                                   \selectfont
) (/usr/share/texlive/texmf-dist/tex/xelatex/xunicode/xunicode.sty
(/usr/share/texlive/texmf-dist/tex/latex/tipa/t3enc.def
(/usr/share/texlive/texmf-dist/tex/latex/lm/ot1lmss.fd))
(/usr/share/texlive/texmf-dist/tex/latex/graphics/graphicx.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/graphics.sty
(/usr/share/texlive/texmf-dist/tex/latex/graphics/trig.sty)
(/usr/share/texlive/texmf-dist/tex/latex/latexconfig/graphics.cfg)

! LaTeX Error: File `xetex.def' not found.

Type X to quit or <RETURN> to proceed,
or enter new name. (Default extension: def)

Enter file name: 
! Emergency stop.
<read *> 
         
l.92 ...ed{ver@\Gin@driver}{\input{\Gin@driver}}{}
                                                  ^^M
No pages of output.
Transcript written on /opt/indico/tmp/indico-texgen-WlXani/book_of_abstracts.tp

As far i can see there is some encoding missing and the file “xetex.def” !!!

I think you should install xetex-def package. Maybethis will help you https://tex.stackexchange.com/questions/319150/miktex-xetex-def-package-installation

I’ve got a point where i miss the “truncate.sty” I’ve already donwload it from CTAN but i don’t know exactly where to copy!

You should probably use tlmgr to install it

the question is that, as far i can understand, at centos the texlive don’t provide tlmgr , and i think i need to unistall texlive provided for offcial repos, and install manually a fork or something similiar.

I’m almost giving up …

ah, didn’t realize you installed it via yum… no idea then if there’s no yum package to install the missing texlive package… :confused:

Maybe take a look at: https://centos.org/forums/viewtopic.php?t=60137,

as it seems the centos version is just rather outdated (texlive 2012, current ist 2018).

Björn