Hi all… I have configured registration on version 3.3.5 and when i fill in information and try to submit my registration nothing happens… Please assist…
Do you have a link to your Indico instance (ideally a registration form that’s publicly accessible and where this happens)?
Also, did you install a standard release, or did you build your own package?
Do you see any errors in the browser’s JavaScript console (F12)? If not, are you sure you filled in every required field? A screenshot would be useful.
Please see the link : https://events2.saip.org.za
I installed the standard release and have no errors showing…
Your configuration is not correct. For some reason, Indico thinks it’s running on https://saip2025.dedicated.co.za, instead of https://events2.saip.org.za. Maybe your BASE_URL is wrong? Usually Indico shows an error in such a case, but maybe you (or your admin) configured the server in a weird way so the Host header Indico sees also has this wrong URL.
And at least for me the JS console did show an error (CORS failed) that quickly hinted towards this problem when I tried to submit a test registration.
Yes. The original install is in https://saip2025.dedicated.co.za. I did a redirect on events2.saip.org.za. What causes the error ?
It’s not a redirect but you somehow rewrite URLs under the hood. I don’t know your server config.
Basically, Indico’s BASE_URL must be set to what users use to access Indico. Currently this is most likely not the case.