We got some account external (SSO), who cannot login because their SSO is down.
When the user try to create a account indico tell him the email is already use.
Can I manually create a account for this user and more important what will append when their SSO comme back to life again ?
As an admin you can go to their profile, then to the accounts page, and add a local username and password for them. They can then use “forgot password” to change that password.
Those users will then have both, so they can login either via SSO or via the local username/password.