Indico zoom plugin errors

[mohammad_amro]

Hi, I tried to use “Make me alternative host” in the indico zoom and I received the following error.
> Something went wrong
> VCRoomError: Could not find Zoom user for alternative host.

Also, when I tried to create a zoom meeting for any account other than the zoom account that I configured its API in the Zoom plugin I received the following message. " This user has no Zoom account"

Any idea how to fix these issues?

Thanks

[ThiefMaster]

I think my explanation of how Zoom users are looked up here may help you…

Zoom videoconference plugin beta

There are different ways of looking up the zoom user for an indico user: matching email addresses on the indico account (we try all emails) matching email addresses on the indico account (only for specified domains) querying the configured authenticators (e.g. ldap) for the identifier(s) (usually a username) of the user, and prepending @somedomain to them At CERN we use the last option because via SSO we enforce username@cern.ch as the email for each Zoom account. The local Indico username i…