Hello,
I’m also receiving a Traceback error but from a different requested url than what’s in this thread here:
Subject:
Unexpected Exception occurred at indico.bnl.gov: Impossible to compile '/opt/indico/tmp/indico-texgen-zdYVxL/single_doc.tpl.tex'. Read '/opt/indico/tmp/indico-texgen-zdYVxL/output.log' for details
From:
<logger@indico.bnl.gov>
Date:
04/16/2018 10:12 AM
To:
<support@indico.bnl.gov>
2018-04-16 10:12:09,650 9eec9c6a030f492a indico.flask - ERROR errors.py:107 -- Impossible to compile '/opt/indico/tmp/indico-texgen-zdYVxL/single_doc.tpl.tex'. Read '/opt/indico/tmp/indico-texgen-zdYVxL/output.log' for details
Traceback (most recent call last):
File "/opt/indico/.venv/lib/python2.7/site-packages/flask/app.py", line 1612, in full_dispatch_request
rv = self.dispatch_request()
File "/opt/indico/.venv/lib/python2.7/site-packages/flask/app.py", line 1598, in dispatch_request
return self.view_functions[rule.endpoint](**req.view_args)
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/flask/util.py", line 114, in wrapper
return obj().process()
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/rh.py", line 270, in process
res = self._do_process()
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/modules/events/controllers/base.py", line 63, in _do_process
return RHEventBase._do_process(self)
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/web/rh.py", line 249, in _do_process
return self._process()
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/modules/events/contributions/controllers/display.py", line 185, in _process
return send_file('contribution.pdf', pdf.generate(), 'application/pdf')
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/legacy/pdfinterface/base.py", line 683, in generate
pdffile = latex.run(self._tpl_filename, **self._args)
File "/opt/indico/.venv/lib/python2.7/site-packages/indico/legacy/pdfinterface/base.py", line 749, in run
raise LaTeXRuntimeException(source_filename, log_filename)
LaTeXRuntimeException: LaTeX compilation of /opt/indico/tmp/indico-texgen-zdYVxL/single_doc.tpl.tex failed
{u'data': {u'get': {},
u'headers': {'Accept': u'*/*',
'Accept-Encoding': u'gzip,deflate',
'Accept-Language': u'en, *;q=0.01',
'Cache-Control': u'max-age=259200',
'Connection': u'keep-alive',
'From': u'support@search.yandex.ru',
'Front-End-Https': u'On',
'Host': u'indico.bnl.gov',
'Surrogate-Capability': u'cache3.bnl.gov="Surrogate/1.0 ESI/1.0"',
'User-Agent': u'Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)',
'Via': u'1.1 cache3.bnl.gov (squid)',
'X-Forwarded-For': u'100.43.81.122'},
u'json': None,
u'post': {},
u'url': {'confId': u'1743', 'contrib_id': 3238}},
u'endpoint': u'contributions.export_pdf',
u'id': '9eec9c6a030f492a',
u'ip': '192.168.1.32',
u'method': 'GET',
u'referrer': None,
u'rh': 'RHContributionExportToPDF',
u'time': '2018-04-16T10:12:09.661769',
u'url': u'https://indico.bnl.gov/event/1743/contributions/3238/contribution.pdf',
u'user': None,
u'user_agent': u'Mozilla/5.0 (compatible; YandexBot/3.0; +http://yandex.com/bots)'}
I can reproduce the error by following the url link above. Any ideas?
By the way, I removed the following files that were on our server as well (the error above does seem to be unrelated though):
/opt/indico/.venv/lib/python2.7/site-packages/indico/web/blueprint.py
/opt/indico/.venv/lib/python2.7/site-packages/indico/web/blueprint.pyc
Thanks,
Rafael