Environment
Server default language (en_GB)
Indico version installed (2.3.4)
Python version used (2.7.17)
Postgres version used (9.6.17)
Operating system used (Linux Ubuntu 18.04)
Debug mode (disabled)
Basic statistics (number of events, contributions and users)
I am trying to run indico_shell to link an LDAP user to an account. However when I ran indico_shell --help or indico_admin --help, I received the following error:
1. indico_shell --help
Traceback (most recent call last):
File "/usr/local/bin/indico_shell", line 6, in <module>
from pkg_resources import load_entry_point
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 3037, in <module>
@_call_aside
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 3021, in _call_aside
f(*args, **kwargs)
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 3050, in _initialize_master_working_set
working_set = WorkingSet._build_master()
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 657, in _build_master
return cls._build_from_requirements(__requires__)
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 670, in _build_from_requirements
dists = ws.resolve(reqs, Environment())
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 855, in resolve
raise DistributionNotFound(req, requirers)
**pkg_resources.DistributionNotFound: The 'requests==1.2.0' distribution was not found and is required by indico**
2. I then ran pip install requests and system indicated that requirement already satisfied:
Requirement already satisfied: requests in /usr/local/lib/python2.7/dist-packages (2.25.1)
Requirement already satisfied: chardet<5,>=3.0.2 in /usr/lib/python2.7/dist-packages (from requests) (3.0.4)
Requirement already satisfied: urllib3<1.27,>=1.21.1 in /usr/local/lib/python2.7/dist-packages (from requests) (1.25.10)
Requirement already satisfied: idna<3,>=2.5 in /usr/local/lib/python2.7/dist-packages (from requests) (2.10)
Requirement already satisfied: certifi>=2017.4.17 in /usr/local/lib/python2.7/dist-packages (from requests) (2020.6.20)
3. So I tried forcing pip install -I requests==1.2.0
4. Now when I run indico_shell or indico_admin I receive the following error
File "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 2309, in resolve
module = __import__(self.module_name, fromlist=['__name__'], level=0)
File "/usr/local/lib/python2.7/dist-packages/indico-1.2.2-py2.7.egg/indico/util/shell.py", line 39, in <module>
from indico.web.flask.app import make_app
File "/usr/local/lib/python2.7/dist-packages/indico-1.2.2-py2.7.egg/indico/web/flask/app.py", line 32, in <module>
from MaKaC.common.logger import Logger
File "/usr/local/lib/python2.7/dist-packages/indico-1.2.2-py2.7.egg/MaKaC/common/logger.py", line 266, in <module>
Logger.initialize()
File "/usr/local/lib/python2.7/dist-packages/indico-1.2.2-py2.7.egg/MaKaC/common/logger.py", line 228, in initialize
cls.handlers = LoggerUtils.configFromFile(logConfFilepath, defaultArgs, filters)
File "/usr/local/lib/python2.7/dist-packages/indico-1.2.2-py2.7.egg/MaKaC/common/logger.py", line 134, in configFromFile
logging.config._install_loggers(cp, handlers, False)
File "/usr/lib/python2.7/logging/config.py", line 257, in _install_loggers
logger.addHandler(handlers[hand])
KeyError: 'celery'
– Any idea how to fix this please?
Thank you