Booking: black screen

Administrators
1

Hello,
After upgrade to 2.3 my users report that booking link is not working: black screen with infinitely turning circle. I tried, and verified that all works. Then I changed my language to Ukrainian (default for most of our users), and see that black screen. To fix the problem I did the following:

  1. updated indico to the latest version 2.3.1
  2. reinstalled uk_UA locale: on dev system issued
    tx pull -f -l uk_UA; indico i18n compile-catalog; indico i18n compile-catalog-react
    and copied created LC_MESSAGES directory to the production system
  3. cleared browser cache
  4. touch "/web/indice.wsgi, to be sure, restarted apache, redis and celery

The result is the same: for all available languages but Ukrainian booking works, for Ukrainian - infinitely turning circle on black screen.

Please, help!

Regards,
Vasyl

2

Any errors in the JS console?

3 
 Uncaught (in groupOptions: {} namespace object:1070  promise) Error: Cannot find module './uk-ua' 
    at  groupOptions: {} namespace object:1070
    at async p (date.js:42)
    at async https:/events.…ee3159.bundle.js:80
4

Does it work if you call the locale just uk instead of uk-UA? The momentjs locale is called uk so trying to load uk-ua fails :confused:

5

You mean, just rename uk_UA directory to uk in translations? Or recompile all of them?

6

Renaming should be enough

7

probably not enouth. Restarted wsgi, cleared cache directory and browser cache, still the same message, looking for uk-ua

8

Try switching languages to english and back, otherwise uk-ua is still in y our session.

9

Thanks! It worked!
Vasyl