Migration to 2.3.3 from 2.1.8: HTML display issues

Administrators
1

Dear Colleagues,

We migrated our parallel test server from version 2.1.8 to 2.3.3.
The upgrade process went without errors and the Zoom plug-in was installed.

However, not when navigating we can see some extra characters on the display
like $ and box signs as shown in this screenshot:

20210203 Indico-test display issues
20210203 Indico-test display issues1286×642 46.7 KB

My colleague that performed the upgrade has checked all settings and confirmed to have
the following:

LANG=en_US.UTF-8

and in indico.conf

DEFAULT_LOCALE = ‘en_GB’

The webb pages are “tagged” in the HTML code with

and the server sends in the headers when asking for a webb page

Content-Type: text/html; charset=utf-8

and Firefox gives (under page information):

Teckenkodning: UTF-8

This seems to be correct, but the signs that are being send seem not to be in UTF-8 format
My colleagues name is shown correct in his My Profile (ö i Björn).

Any suggestions welcome!

Thanks in advance for your kind help,
with best regards,
Roger.

2

This is not encoding-related - we use a special font for our icons, which in your case is not being loaded for some reason.

Please check your browser’s dev console to see if there are any 404s for assets. Did you forget to make these changes to the webserver config by any chance?

3

Thank you ThiefMaster!

That did the trick. Works fine now!

Thanks for the good work on Indico and the new Zoom plug-in.

Best regards,
Roger.

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