Issue with event reminder

1

Hi,
The event reminder does not work properly. The email notification works fine except the reminders.
The reminder works fine only when I tried to login as a user that I set the email the same as the system email but for other user did not work. I checked the log and see the following error:

“Client does not have permissions to send as this sender”

Thanks,

2

The user Indico uses to send mail as needs to be authorized to allow any sender - or at least any sender at your domain, that will be used as the sender for reminders.

3

This can be done using the exchange configuration?

4

Probably. Best to ask whoever manages your Exchange instance.

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