I have various users set up in our Indico (2.2.8) installation. I created some of these users manually, for example so that I could give them “reviewer” status in the “call for abstracts” section of the site.
However, if any of these users attempt to log in, eg using the ‘forgot password’ pathway, then they get an error message saying “This profile has not local account”. Given that I manually created these users, there seems to be no way that those people can fix the problem.
The only way I can see to fix such broken users is to go to Administration→User Management→Users then click Accounts and type in a username and password to create an account for that user.
This seems like a broken process to me – why can I not create a users and assign them with a role, using only their email address, and then leave it up to them to select a user name and password, and so on?
I imagine that the expected approach is that new users should register themselves, however that is not the typical interaction process that will occur for a conference. Normally some reviewers will not have been involved as users of the conference system until such time as they are invited to give a review.
(I note that I am seeking reviews of abstracts here, and not full papers… our conference has only a single-step process with just an extended abstract… perhaps I should be doing things some other way…?)